Shipping & Returns

 

Shipping & Returns Policy

 

At Tiswell Glory Anointing Oils, we are dedicated to ensuring your sacred products are delivered to you promptly and with care. Please review our policies below.

 

Shipping Policy

 

Order Processing Time:
We understand you are eager to receive your anointing oil. All orders are processed and shipped out within 24 hours of placement, Monday through Friday. Orders placed on weekends or holidays will be shipped the next business day.

 

Shipping Methods & Delivery Timeframes:

Standard Shipping (3-Day):** Our standard shipping method is a 3-day service. You can expect your order to arrive at your doorstep within **3 business days** after it leaves our facility.

 

Expedited Shipping:** For faster delivery, expedited shipping options (such as 2-Day or Next-Day Air) are available at checkout. Additional fees will apply based on the service selected and your delivery location.

 

Shipping Destinations:
We currently ship within the United States. For international shipping inquiries, please contact us at: TiswellGloryOils@gmail.com

 

Shipping Confirmation & Tracking:
Once your order has shipped, you will receive an email notification with a tracking number. This allows you to monitor the delivery status of your package.

 

Returns & Exchange Policy

Due to the sacred and personal nature of our anointing oils, we have a limited returns policy to ensure the integrity and sanctity of our products.

 

Our Policy:
Returns are only accepted if the item arrives genuinely **damaged during shipment** or is defective. We cannot accept returns based on fragrance preference or if the product has been used, opened, or tampered with.

 

How to Initiate a Return for a Damaged Item:
1.  Please contact us within **48 hours** of receiving your order at TiswellGloryOils@gmail.com.
2.  Provide your order number and a clear photograph of the damaged product and its packaging.
3.  Our team will review your request and provide further instructions.

 

Resolution:
Upon approval of your damaged item return, we will issue a **store credit** for the full amount of the returned product. This credit can be applied towards an exchange for the same item or any other purchase on our site. Unfortunately, we cannot offer refunds to the original payment method.

 

Please Note: Shipping costs are non-refundable. For damaged items, the store credit will be for the product value only.

 

If You Receive a Wrong Item:

If you receive an incorrect item due to an error on our part, please contact us immediately at [insert customer service email] with your order number. We will arrange for the correct product to be sent to you and provide a return label for the incorrect item.

 

Contact Us

For any questions regarding your order, shipping, or our returns policy, please do not hesitate to reach out to our dedicated customer service team.

Email: TiswellGloryOils@gmail.com

Response Time:

We strive to respond to all inquiries within 24 business hours.

Thank you for your understanding and for allowing Tiswell Glory Anointing Oils to serve you.