Returns
Returns & Exchanges Policy
Tiswell Glory Anointing Oils
Effective Date: 15th May 2025
Thank you for shopping with Tiswell Glory Anointing Oils. We take pride in the quality of our anointing oils and want you to be fully satisfied with your purchase. Please read our policy carefully before placing your order.
All Sales Are Final — No Returns
All sales are final. We do not accept returns for refunds. Once an order has been placed and shipped, it cannot be returned for a refund, store credit, or cancellation.
Exchanges Only
We are happy to offer exchanges in the following circumstances:
Damaged items — If your item arrives damaged, please contact us within **7 days** of delivery with photos of the damage and your order number.
Incorrect items— If you received the wrong item, please contact us within **7 days** of delivery so we can make it right.
- **Defective items** — If your item is defective, please contact us within **7 days** of delivery with a description and photos of the issue.
Exchanges are offered for the same item or an item of equal value, subject to availability. If the requested item is unavailable, we will work with you to find a suitable alternative.
Customer Responsibility for Shipping
Customers are responsible for all shipping costs associated with returning an item for exchange.
This includes:
- The cost of shipping the item back to us
- Any shipping costs for the replacement item to be sent
We recommend using a trackable shipping method, as we cannot be responsible for returned items that are lost or damaged in transit. Original shipping charges are non-refundable.
How to Request an Exchange
To request an exchange, please contact us at Tiswellgloryoils@gmail.com with your
1. Your order number
2. A description of the issue
3. Photos (for damaged or defective items)
Our team will review your request and provide return shipping instructions within **3–5 business days**. Items sent back without prior authorization may not be accepted.
Condition of Returned Items
Items must be returned in their original packaging and in the condition in which they were received, except for damage or defects noted at the time of your request. We reserve the right to deny an exchange if the item shows signs of use, alteration, or damage caused after delivery.
Questions?
If you have any questions about our Returns & Exchanges Policy, please reach out to us at Tiswellgloryoils@gmail.com or 301 854 0704. We're here to help.
Tiswell Glory Anointing Oils reserves the right to update or modify this policy at any time. Changes will apply to orders placed after the effective date of the update.*
